Providing the best attendant care support services to meet the individual needs of every participant.
The Neuro Practice Carer Support
The Neuro Practice Carer Support provides personal care and home help services to support you to live independently in your home and in your community. This guide outlines your rights and responsibilities as a participant and describes our commitment to providing a quality service to you.
The Neuro Practice Carer Support has been created to assist participants who require therapy, support or personal care assistance. Carer Support provides personal care, community access support and respite care for people with all levels of need. Personal care attendants help a wide variety of participants including people who are disabled, chronically ill or have difficulty with their ability to plan and carry out daily activities.
In addition to the attendant care team we have access to Physiotherapy team members who can assist with training when required to work with you to achieve your daily goals and promote assisted independence.
Mission and Values
Mission Statement
To provide the best attendant care support services to meet the individual need of every participant.
Our culture and values
The Neuro Practice Carer Support have in place the following culture and values that support all aspects of service delivery. These include;
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Participant and team member inclusion
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Compassion
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Diversity
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Community Engagement
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Business excellence
Our Services
In Home Support
The Neuro Practice Carer Support provides assistance with day to day tasks and activities, so you can remain living at home.
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Providing quality support begins with planning and assessment.
Before starting new services, we complete a support plan with you to make sure that:
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We understand and discuss your preferences and choices about what, how and when services are provided to best suit you
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We are aware of any specific health conditions that may impact on your support and your team members providing support to you
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Your home and other environments where our team members support you are safe for both you and the team members.
Our individualised support plans are reviewed and evaluated at regular intervals.
Personal Support services include a range of activities such as:
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Hygiene, grooming and dressing
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Support to complete therapy and exercise programs including hydrotherapy
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Meal preparation and assistance with eating and drinking
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Continence management
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Help to utilise aids and equipment such as hoists and wheelchairs
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Community outings and appointments, leisure and vocational activities.
Please Note: Domestic support/cleaning services can be provided as part of a package or separately to personal care services.
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Community Inclusion
The Neuro Practice Carer Support has a focus on ensuring its participants have every opportunity to be active and valuable members of their community.
Community inclusion for participants has included;
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Accompanied 1 : 1 trips interstate
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Animal therapy
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Transport/assistance to see events, shows and exhibitions
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Travel to AFL games
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After school activities
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Support to attend educational seminars and groups
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Opportunities to attend social gatherings
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Assistance to attend appointments and therapy programs
Therapy Support
We are able to assist you with your therapy both at home and in the community to promote improved independence including:
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Home exercise programs to increase strength, balance and mobility
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Hydrotherapy
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Gym/strengthening programs tailored to your level of physical ability
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Assistance with activities of daily living including meal preparation, personal care, weekly planning and domestic tasks
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Help with use of communication aids and designed speech therapy exercises
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Attendance at peer and social groups to help you feel confident as part of the community
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Shopping and recreational activities
Our Team
Office Hours
Mon - Fri: 9am - 3pm - or via previous appointment
Sat: Closed
Sun: Closed
How to get in touch
Offices 7 & 8 - 92 Wills Street, Bendigo
Email -
Jodie - 0415 107 913
Rachael - 0402 158 356
Megan- 0416 760 829
